Head-to-Head Comparison
Healthy Paws vs. Figo
Unlimited coverage leader vs. 100% reimbursement innovator
Our Verdict
Healthy Paws wins on track record and financial stability. Figo wins for pet owners who want 100% reimbursement and the shortest accident waiting period in the industry.
Which One Is Right For You?
Real-world scenarios where Healthy Paws or Figo comes out ahead, based on the categories where each wins.
If…
You want maximum reimbursement on every covered claim with the smallest coinsurance possible
Choose
Figo— its reimbursement structure pays the highest percentage of your covered vet bill
If…
You just adopted a new puppy or kitten and want accident coverage to start as fast as possible
Choose
Figo— its short accident waiting period gets you covered before the first chaotic weeks are over
If…
You can't comfortably float a $5,000+ vet bill while waiting weeks for a reimbursement check
Choose
Healthy Paws— faster claims processing means money back in days, not weeks
If…
You want a financially rock-solid underwriter that will reliably pay claims for the next 15+ years
Choose
Healthy Paws— backed by a higher-rated insurer with stronger long-term claim-paying capacity
If…
You prefer a carrier with decades of pet insurance claims data and a proven operational history
Choose
Healthy Paws— its longer track record means more years of claims experience and policyholder data
Healthy Paws
4.5/5
Unlimited coverage with no payout caps
Figo
3.9/5
100% reimbursement and tech-forward experience
Category-by-Category Breakdown
Coverage Limits
Healthy Paws
Unlimited
Figo
$5K–Unlimited
Both offer unlimited coverage options.
Reimbursement Options
Healthy Paws
70%, 80%, 90%
Figo
70%, 80%, 90%, 100%
Figo's 100% reimbursement option is rare and eliminates all out-of-pocket costs after deductible.
Accident Waiting Period
Healthy Paws
15 days
Figo
1 day
Figo's 1-day accident waiting period is the shortest in the industry.
Claims Speed
Healthy Paws
2–10 days
Figo
3–10 days
Healthy Paws edges out Figo slightly on average claims processing time.
Financial Stability
Healthy Paws
Chubb (A+ AM Best)
Figo
Independence American (A- AM Best)
Chubb's A+ rating and $200B+ assets provide superior financial backing.
Track Record
Healthy Paws
Since 2009
Figo
Since 2012
Healthy Paws has a longer, more established track record.
Mobile App
Healthy Paws
Good
Figo
Excellent (Pet Cloud)
Figo's Pet Cloud app is consistently rated as one of the best in the industry.
Expert Take
Mike
Licensed Insurance Professional (AAI, PRC, SBCS, CCIC)
Figo made waves by offering 100% reimbursement options and a strong mobile app experience. But the carrier has gone through ownership changes (acquired by Hartville in 2022), which always gives me pause in insurance. Healthy Paws has been consistent since 2009 with the same unlimited coverage structure.
Figo's 100% reimbursement sounds appealing, but it comes with higher premiums and lower annual limits ($10K–$60K) compared to Healthy Paws' unlimited payouts. Figo's 1-day accident waiting period is the shortest in the industry, which is a genuine advantage. Their Pet Cloud app is well-designed for claims management.
But when I look at the total package — unlimited coverage, Chubb backing, 15-year track record — Healthy Paws is the stronger long-term bet. Figo is worth considering if 100% reimbursement and the shortest possible waiting period are your top priorities.
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